wj8 Privacy Policy

Scope of This Policy

This Privacy Policy applies to all personal information collected by wj8 through the wj8 platform — including the website at wj8.xyz, the wj8 mobile app, customer support communications, and any other point of contact between you and wj8. It covers all players who have registered an account or who access the platform from the Philippines.

By registering an account or using the wj8 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of it, please stop using the platform. This policy may be updated from time to time — the current version is always available at wj8.xyz/privacy-policy.

Information We Collect

wj8 collects personal information in the following categories:

Registration and Account Information

• Full name as it appears on your Philippine government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Mobile number registered in the Philippines
• Email address
• Username and password (password stored in hashed form only)

Identity Verification (KYC)

• Copy of a valid Philippine government-issued ID (e.g. PhilSys card, passport, driver's licence, SSS ID)
• Supporting documents requested for additional verification where applicable

Transaction and Payment Data

• Deposit and withdrawal records including amounts in PHP, timestamps, and payment channel details
• Philippine bank account or e-wallet reference details used for withdrawals

Platform Activity Data

• Game history across all sections (sports betting, live casino, slots, eBingo)
• Session timestamps, login history, and device identifiers
• IP address and general location data derived from network access

Support Communications

• Messages, queries, and attachments submitted to wj8 player support

Why We Collect This Information

wj8 collects personal information only for purposes that are necessary to operate the platform and fulfil our obligations to players. The table below summarises the primary purposes:

wj8 does not use your personal data for unsolicited marketing to third parties or sell your information to external advertisers.

When We Share Your Information

wj8 does not sell, rent, or trade your personal data. In limited circumstances, your information may be shared with:

• Payment processing partners — Philippine banking and e-wallet providers need transaction reference data to process your deposits and withdrawals in PHP.
• Identity verification providers — KYC documents may be reviewed by a trusted verification service acting on behalf of wj8 to confirm document authenticity.
• Technology and platform service providers — companies providing hosting, security, and platform infrastructure to wj8 may access data strictly as required to deliver those services.
• Legal and regulatory obligations — where required by applicable Philippine law, a valid court order, or a legitimate law enforcement request, wj8 may disclose information as legally required.

All third parties acting on behalf of wj8 are required to handle your personal data securely and only for the purpose for which it was shared.

How We Protect Your Data

wj8 applies several layers of technical and operational security to protect your personal information:

• SSL encryption on all connections between your device and the wj8 platform — this applies to logins, account actions, and payment transactions.
• Password hashing — your wj8 account password is never stored in plain text; it is processed using a one-way cryptographic hash.
• OTP authentication — key account actions trigger a one-time password sent to your registered Philippine mobile number, adding a second layer of identity confirmation.
• Access controls — internal access to player data at wj8 is restricted to authorised personnel on a need-to-know basis.
• Session timeout — inactive sessions are terminated automatically to reduce the risk of unauthorised access on shared or unattended devices.

How Long We Retain Your Data

wj8 retains your personal information for as long as your account is active and for a reasonable period after account closure, as required to meet legal, compliance, and dispute resolution obligations. Specific retention periods may apply to certain categories of data, such as KYC documents and transaction records, based on applicable Philippine regulations.

When data is no longer required to be retained, it is securely deleted or anonymised so it can no longer be linked to your identity.

Your Data Rights

As a player in the Philippines, you have rights over your personal data under applicable Philippine privacy law, including the Data Privacy Act of 2012 (Republic Act 10173). These include the right to:

• Access — request a copy of the personal data wj8 holds about you.
• Correction — request that inaccurate or outdated personal data be corrected.
• Erasure — request deletion of your personal data, subject to legal retention obligations that may apply.
• Objection — object to certain uses of your personal data where applicable law permits.
• Data portability — request a copy of your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact wj8 support through the platform. Requests will be assessed and responded to in accordance with applicable law. Identity verification may be required before any action is taken on a data rights request.

Cookies and Technical Data

The wj8 platform uses cookies and similar technical tools to operate correctly, maintain your session while you are logged in, and improve platform performance. The types of data collected through these mechanisms include session identifiers, device type, browser version, and general usage patterns within the platform.

wj8 does not use cookies to track your activity across third-party websites, and does not share cookie data with external advertising networks. You can control cookie behaviour through your browser settings, though disabling certain cookies may affect platform functionality such as staying logged in during a session.

Minors

The wj8 platform is strictly for individuals who are 21 years of age or older. wj8 does not knowingly collect personal information from persons under 21. If we become aware that personal data has been submitted by an underage individual, the relevant account will be closed and the data removed. If you believe a minor has registered on wj8, please contact support immediately.

Updates to This Policy

wj8 may update this Privacy Policy when necessary to reflect changes in platform practices, applicable law, or regulatory requirements. Where changes are material, notice will be provided through the platform or via your registered contact details before the update takes effect. The date at the top of this page reflects the current version. Continued use of the wj8 platform after any update constitutes acceptance of the revised policy.

For any questions about this Privacy Policy or how your data is handled at wj8, contact our support team through the platform. Support covers all wj8 gaming sections and account-related queries including data and privacy matters.